Shipping policy
Horsehead Toys & Collectibles ships to all 50 US states, US protectorates, APO and FPO addresses, and PO Boxes.
Shipping Methods
We offer the following services for domestic delivery:
- FedEx
- USPS
Several shipping methods are available for each carrier, including standard and expedited services. Some shipping methods explicitly state which carrier will be used. Others may ship by a variety of carriers depending on the properties of the package. If you choose a method where multiple carriers can be used, you cannot request a specific carrier.
Expedited shipping options are not available for pre-order products. You will be allowed to choose any shipping method when your item is available to ship.
All shipping method options are detailed during checkout.
Free shipping
Combined pre-tax orders exceeding $100, if shipping at the same time, will qualify for free shipping. Free shipping only qualifies within the continental United States.
Shipping Fees
Shipping fees are based on actual product weights or dimensions. Dimensional weight reflects how much space a package takes in a truck or plane.
Shipping fees for in stock items: The shipping fees displayed during checkout for in stock items are the actual rates you will pay. Please note that some items, due to their size or weight, will require a custom shipping quote at the time of shipment. This will be explicitly stated in the items’ description.
Shipping Fee estimates for pre-orders: The exact product weight or product dimensions are not always known at the time we list a product for pre-order. Actual shipping costs will be determined when the item is in stock and sent to the buyer at that time.
Delivery Estimates
Delivery times vary depending on the shipping method selected. Each shipping method will display a delivery date or date range of when a shipment can be expected for delivery.
Under normal circumstances the stated delivery day/range is accurate 99% of the time. There will be a small portion of shipments that take longer. If your delivery has not arrived we suggest you check the tracking to get a package update. Please be advised that some addresses may consistently take longer than the stated delivery dates. Deliveries may also take longer if you live in an area that is experiencing an unexpected service delay, such as severe weather, natural disasters, unscheduled events, etc.
